Evolution Insurance Group
Go One Better

Privacy Notice

Privacy notice


About Evo

Evolution Insurance Company Limited (‘Evo’) gathers and processes your personal data in accordance with this Privacy Notice and in compliance with the relevant data protection regulation and law. 

This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when Evo collects and processes your personal data. 

If you are providing information to Evo on behalf of your business and the information includes personal data, please ensure that all relevant persons have access to this Privacy Notice. 

Evolution Insurance Company Limited is a company registered in Gibraltar (Registered number: 88737) with a registered office at 5/5 Crutchett’s Ramp, Gibraltar. Evolution Insurance Company Limited is registered with the Gibraltar Regulatory Authority (GRA) as a data controller and is listed on the Register of Data Controllers under registration number DP003699. 


Information That Is Collected

Evo processes personal data to meet its legal, statutory and contractual obligations and to provide you with Evo’s products and services. Evo will not collect any unnecessary personal data from you and will not process your data in any way, other than already specified in this notice. 

The personal data that Evo may collect is:
– Name
– Date of birth
– Address
– National Insurance number
– Email address
– Income and earnings details
– Telephone number
– Special category data (medical and health information)
– IP address
– Photographs or video (your image)

Evo collects personal data from proposal forms, claim forms and other information provided by policyholders, prospective policyholders and claimants (and their respective representatives, such as insurance brokers or solicitors). IP address information on website users is collected by HTTP cookies (‘cookies’).


How We Use Your Personal Data (Legal Basis for Processing)

If you are a policyholder, prospective policyholder or claimant, Evo collects your personal data because the processing of your personal data is necessary for the performance of an insurance contract or because you (or your representative or employer) have asked Evolution or its agent to take specific steps before entering into an insurance contract (such as asking Evo or its agent to provide an insurance quotation).  

If you are a business partner, Evo website user, or if your relationship to Evo does not concern an insurance contract, Evo collects your personal data because it has legitimate interests for doing so. 

Evo also collects and stores personal data as part of its legal obligations for anti-money laundering, fraud prevention, sanction checking, business accounting and tax purposes.

Evo only retains your data for as long as is necessary and for the purposes specified in this notice. 

Evo does not use personal data for the purposes of automated decision-making. 


Rights of Insured Persons

You have the right to access the data held by Evo and to request information about:
– The purposes of the processing
– The categories of personal data concerned
– The recipients to whom the personal data has/will be disclosed
– How long Evo intends to store the personal data for
– Information about the source of the personal data (if Evo did not collect the data directly from you).

If you believe that Evo holds any incomplete or inaccurate data about you, you have the right to ask Evo to correct and/or complete the information. Evo will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. 

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from Evo and to be informed about any automated decision-making that Evo uses. 

To access your personal data or to request the information stated in this section, you can email datarequest@evo-insurance.com or write to:

Compliance Officer
Evolution Insurance Company Limited
5/5 Crutchett’s Ramp

If Evo receives a request from you to exercise any of the above rights, you may be asked to verify your identity before the relevant request is acted upon; this is to ensure that your data is protected and kept secure.


Sharing and Disclosing Personal Data

Evo may share your personal data with third parties, including:

Group companies

Evo is part of the Evolution group of companies and the group parent company is Evolution Holdings (Guernsey) Limited. Evo may share your personal data with group companies, but only for the purposes set out in this Privacy Notice. Evo remains responsible for the management and security of jointly used personal data.  Access to personal data within Evo, and the Evolution group of companies, is restricted to those individuals who have a need to access the information for the purposes set out in this Privacy Notice.  

Insurance and distribution parties

Evo may share personal data with other insurers, reinsurers, brokers and other intermediaries, appointed representatives, distributors, loss adjusters, claims administrators, travel assistance providers, medical practitioners, financial institutions, securities firms and other business partners.

Service providers and suppliers

Evo may share personal data with third party service providers and suppliers, including; accountants, auditors, lawyers, actuaries, banks, consultants, management companies, translators, investment advisors, IT systems companies, data hosting companies and data testing companies. 

Regulators and other public bodies

Evo may share personal data with financial services regulators, national compensation schemes, ombudsmen, national statistics organisations, motor insurance bureaux, claims registers, fraud detection agencies, credit reference agencies and due diligence agencies.

Evo will disclose personal data only in accordance with this Privacy Notice or when required by law. All data processors acting on behalf of Evo only process your data in accordance with instructions from Evo and comply fully with this Privacy Notice, the data protection laws and any other appropriate confidentiality and security measures.

From time to time, Evo may sell a business or a part of a business to another company. Evo may share personal data with purchasers and prospective purchasers or other parties in any actual or proposed reorganization, merger, sale, joint venture, assignment, transfer or other transaction relating to all or any portion of the business, assets or stock. 


Safeguarding Measures

Evo takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. Evo works hard to protect personal data from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including SSL, network encryptions, pseudonymization and IT access restrictions. 


Consequences of Not Providing Personal Data

The provision of your personal data is a requirement necessary to enter into a contract of insurance or for the performance of a contract of insurance. 

Failure to provide personal data in relation to an insurance policy when requested may result in breach of contract and may invalidate the policy or may cause the Insurer to reject a claim made under the policy. 

Prospective policyholders are not obliged to provide personal data prior to entering into a contract, however Evo will not be able to offer its products or services without it.


How Long We Keep Personal Data

Evo only ever retains personal data for as long as is necessary and has strict review and retention policies in place to meet these obligations. 

The nature of the insurance products provided by Evo may necessitate the retention of personal data for the duration of the coverage period under the relevant insurance policy (until it is no longer possible to make a claim under the policy). 

Notwithstanding the above, in certain circumstances Evo may be required to retain personal data for a period of 6 years in accordance with tax law.  


Special Categories of Personal Data

Owing to the nature of the insurance products provided by Evo, Evo sometimes needs to request sensitive personal information relating to policyholders, insured persons, claimants or other third parties. This information may include health records, medical history and criminal convictions.

Where sensitive personal data is required, Evo will only request the information required for the specified purpose and will always ask for your explicit consent through a signature. You can modify or remove consent at any time, which Evo will act on immediately, unless there is a legitimate interest or legal reason for not doing so. 


Lodging A Complaint

Evo will only process personal data in compliance with this Privacy Notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data or you are unsatisfied with how Evo has handled your information, you have the right to lodge a complaint with the supervisory authority. 

Gibraltar Regulatory Authority
2nd floor, Eurotowers 4
1 Europort Road

Tel:          +350 200 74636
Email:    info@gra.gi